Connect
5 signed-in devices
For the account holder — your devices, on your own sign-in. Same coverage map as Family.
Connect
FibreTel Connect — your home WiFi, all over the city.
Join any FibreTel hotspot and sign in once with your FibreTel ID — the same one as MyAccount. That sign-in follows you: every other hotspot in the city recognizes you from then on.
Plans + features
One device or the whole household. Same coverage map.
Connect is free on any FibreTel plan — 5 devices, every hotspot in the city. Connect Family adds $5/mo and covers 10 devices so the apartment is in. Same map either way.
Free
Connect Family
10 signed-in devices
For the whole household — everyone signs in with their own FibreTel login. Kids' iPads, work machines, the spare.
Both plans include
One sign-in, city-wide
Sign in with your FibreTel ID once. Every other hotspot just works.
Encrypted with Secure
Secure auto-enables on every hotspot and encrypts your traffic. Requires the Secure app — included with every plan.
Get FibreTel Secure →Your cell data, untouched
You're on WiFi, not your carrier's meter. Stream away.
How it works
FAQ
Things people actually ask
How is this different from regular public WiFi?
Public WiFi asks you to accept the terms again every day, at every location, and treats every visit like the first. Connect asks once: sign in with your FibreTel ID and every FibreTel hotspot in the city recognizes you from then on — signed in as you, on your account, not sharing a password with strangers.
Where is the coverage?
12+ hotspots across Vancouver right now. We add more every month — anywhere we have a FibreTel fibre drop, we can light up a Connect access point. Map coming to the portal soon.
Will it eat my battery?
No more than any other WiFi network. Your phone is scanning for networks constantly already — Connect just means it finds one it trusts more often.
How does it know which devices to let in?
Each device signs in with a FibreTel login the first time it joins a hotspot — yours, or a household member's own login on Connect Family. After that the network remembers the device, up to your plan's device limit.
Is this the same as Enterphone Connect?
No. Enterphone Connect is the building intercom product — different product that just happens to share a word.
What happens outside the coverage area?
Your phone falls back to cellular, same as always. The moment it sees a FibreTel hotspot again, it rejoins.
Ready?
Your home WiFi, on the move.
Flip Connect on from the portal. Works with any FibreTel plan. No separate install, no extra hardware, no second bill.