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Frequently Asked Questions

Can I keep my existing phone number?

Yes, most Canadian numbers in our service areas can be transferred to our network at no charge.

Do I need a "Voice Adapter"?

No. FibreTel Digital Phone works as you would expect a traditional phone line to. Just plug your phone into any phone jack in your home. Simple.

What is Enhanced 911?

When you call 911, emergency operators can see your name and address automatically.

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