질문이나 피드백이 있으신가요? 아니면 그냥 농담을 해주고 싶으신가요? 편하게 연락 주세요. 저희는 물지 않아요 (케이크라면 모를까).
최고의 자랑거리는 여기서 시작됩니다.
질문이 있으신가요? 저희가 답변해 드립니다! (가끔 유머도 함께요)
Are all FibreTel plans on the same network?
Yes and no—and that’s a good thing.
All our plans connect to the same rock-solid core network, but the pipe to your home depends on the plan you choose. Our 10 Gbps plans run on XGS-PON, a next-gen fibre technology with way more headroom for speed and stability—even during peak usage times.
Our lower-tier plans use GPON, which is still fast and reliable, but shares more bandwidth among nearby customers. If you want zero slowdowns, more speed, and room to grow, a 10 Gbps plan is the move.
What makes FibreTel different from other Internet providers?
We’re not just another internet provider—we’re the architects of next-gen connectivity. Our private fibre network is built from the ground up to be the fastest, most reliable, and future-proof option out there. No middlemen, no reselling—just internet excellence, crafted by us. Think of it as Internet exclusivity, because we believe you deserve VIP treatment without the red carpet fluff.
Are your internet plans really unlimited?
Absolutely. No data caps, no overage fees, no throttling—just pure, unfiltered internet goodness. Use all the data you want; we won’t judge (even if it’s for cat videos).
How fast is 10 Gbps, really?
It’s so fast, your downloads will be done before you can say, “Is this thing even working?” Perfect for gamers, streamers, and anyone who hates waiting.
Why is WiFi 7 such a big deal?
It’s the superhero of WiFi tech. It’s faster, stronger, and smarter, especially in crowded spaces with many WiFi devices like high-rise apartments. Your devices will thank you.
Do I need to sign a contract?
Nope! We don’t do contracts. Our internet is so good, we don’t need to lock you in—you’ll stay because you want to, not because you have to.
How long does installation take?
Faster than you can make a cup of coffee. Our tech wizards will typically have you set up in 30-45 minutes, and you’ll be surfing in no time.
Will FibreTel work with my smart devices?
Yep. Even Steve’s smart fridge could stream 4K — if Steve had smart devices. Or a fridge that isn’t beige.
Does the router have a 10Gbps LAN port for my computer?
Absolutely! Our router comes equipped with a 10Gbps LAN port, perfect for your high-speed needs. Whether you’re a hardcore gamer, video editor, or just want to flex your internet speeds, we’ve got you covered. Plug in and unleash the beast!
Can I switch to FibreTel if I’m already with another provider?
Of course! We’ll even help you kick your old provider to the curb. With our fast installation and no contracts, making the switch is a breeze.
Why can’t I get FibreTel if there’s already fibre in my building?
Here’s the thing—we don’t piggyback on anyone else’s network. We build and run our own, and while it takes time, it ensures you get the best, most reliable service.
Which plan is right for me?
If you’re streaming, gaming, or working from home, our 10 Gbps plan with WiFi 7 is the gold standard. But if you’re just casually browsing or binging Netflix, the 1 Gbps plan with WiFi 6 will do the trick—and save you some cash.
What if I don’t need super fast internet?
That’s fine. Steve didn’t either. Now he watches YouTube in 144p and thinks it’s “retro.”
걱정 마세요! 메시지를 보내주시면, 저희 WiFi가 고양이 영상을 로딩하는 속도보다 더 빠르게 도와드리겠습니다.
