Will My Phone Work During an Outage? #
Residential Voice relies on network connectivity and power to function. If either goes down, your phone service will not work. This includes making and receiving calls, as well as accessing emergency services like 911.
Tips for Staying Connected #
- Have a Backup Plan
- Keep a charged mobile phone available for emergencies.
- Know Your Network Status
- If your service stops working, check your router’s lights. If a red light appears, restart your router to see if the issue resolves.
- Contact Support
- If the outage persists, contact our support team to report the issue.
Important Note #
Since Residential Voice depends on network connectivity, it’s a good idea to ensure your mobile phone is ready for backup use. Save important numbers on your mobile device, including emergency contacts and FibreTel support.
