Frequently Used Codes for Managing Your Line

What Are Star Codes? #

Star codes (* codes) are quick shortcuts you can dial to activate or deactivate features on your Residential Voice service. These codes help you manage your line without any complicated setup.

Essential Star Codes #

1. Call Forwarding
   • Activate: Dial *72, followed by the phone number to forward calls.
   • Deactivate: Dial *73.
2. Do Not Disturb
   • Activate: Dial *78 to send all calls directly to voicemail.
   • Deactivate: Dial *79.
3. Anonymous Call Blocking
   • Activate: Dial *77 to block calls from numbers with no Caller ID.
   • Deactivate: Dial *87.
4. Caller ID Blocking (Per Call)
   • Dial *67, then the number you’re calling, to block your Caller ID.
5. Last Call Return
   • Dial *69 to automatically call back the last number that called you.
6. Call Waiting (Disable Temporarily)
   • Dial *70 before making a call to disable Call Waiting for that call.
7. Call Trace
   • Dial *57 to trace the last incoming call. This may assist law enforcement in case of harassment.

How to Use Star Codes #

• Pick up your phone and listen for the dial tone.
• Dial the star code (*XX) followed by any additional numbers if required.
• Listen for the confirmation tone to ensure the feature is activated or deactivated.

Pro Tips for Star Codes #

• Convenience: Save this list or bookmark it for quick access.
• Troubleshooting: If a star code isn’t working, contact our support team for assistance.
• Call Trace Usage: Only use *57 for serious issues involving unwanted or harassing calls.