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Emergency Services and E911

Emergency Services and E911 #


What Is E911? #

E911 (Enhanced 911) is a service that provides emergency responders with your phone number and registered address when you dial 911. This ensures help can find you quickly in case of an emergency.


How Does E911 Work with FibreTel’s Residential Voice? #

When you make a 911 call using your Residential Voice service:

  1. Your registered address and phone number are automatically sent to the nearest emergency response center.
  2. Emergency responders use this information to locate you, even if you can’t provide your location verbally.

Important Notes About E911 #

  1. It Won’t Work During Power or Internet Outages
    • Residential Voice relies on network connectivity and power. Without them, 911 calls cannot be made.
  2. Mobile Phones vs. E911
    • Unlike mobile phones, which rely on GPS, E911 relies on the registered address associated with your service.

Pro Tips for Emergency Preparedness #

  • Always Have a Backup: Keep a charged mobile phone available for emergencies.