How to Report Harassing Calls with Call Trace

What Is Call Trace? #

Call Trace allows you to log the last incoming call and report it to the authorities. This feature is helpful if you’re receiving harassing or threatening calls.

How to Use Call Trace #

1. Wait for the Harassing Call to End:
   • Once the call has ended, immediately pick up your phone again.
2. Activate Call Trace:
   • Dial *57 to initiate the trace.
3. Listen for Confirmation:
   • You’ll hear a message confirming that the call has been logged.
4. Contact Local Authorities:
   • The traced information is sent to the authorities, not directly to you. If you wish to pursue the matter, contact your local law enforcement agency and let them know you’ve used Call Trace.

Important Notes About Call Trace #

• Serious Situations Only: Use Call Trace for legitimate concerns, such as harassment, threats, or other malicious behavior.
• No Personal Records: FibreTel cannot provide details of traced calls directly to you.

Pro Tips for Handling Harassing Calls #

• Do Not Engage: Avoid speaking with the caller or providing any personal information.
• Block Anonymous Calls: Enable Anonymous Call Blocking with *77 to prevent calls with hidden Caller ID.
• Keep Records: Note the times and dates of the calls for additional evidence when reporting to authorities.