Table of Contents
Cancellation Policy #
Yes, you can cancel your FibreTel TV subscription at any time to stop the renewal at your next billing date. We’ll be sad to see you go, but cancelling your FibreTel TV subscription is simple and hassle-free. Once canceled, you’ll continue to receive your TV services until the end of your current billing cycle.
How to Cancel #
- Log In to the My Account Portal:
- Visit myaccount.fibretel.ca.
- Go to the FibreTel TV Section:
- Navigate to the FibreTel TV tab.
- Cancel Subscription:
- Click Change Subscription and follow the prompts to confirm your cancellation.
What Happens Next? #
- Service Continuation Until Billing Date:
- Your TV service will remain active until the end of your current billing period.
- Cloud PVR Content: Any recordings stored in your Cloud PVR will be deleted after your subscription ends.
- No Further Charges:
- Once cancelled, you won’t be charged again unless you re-subscribe.
Pro Tips #
- Think About Upgrades: If cost is a concern, consider downgrading to a smaller TV package instead of cancelling entirely.
- Restart Anytime: You can always re-subscribe via the My Account portal without additional setup.
- Contact Support: Need help or have questions before cancelling? Reach out to our Tech Wizards—we’re happy to assist.
