Table of Contents
Why FibreTel Doesn’t Support Customer Routers #
We already provide the best WiFi technology, including WiFi 7 and 10Gbps speeds, with our FibreTel devices. Our equipment is fine-tuned to work seamlessly with our private fibre network to deliver optimal performance, reliability, and security.
Can I Connect My Own Router to the FibreTel Network? #
No, FibreTel does not support using customer-supplied routers. Here’s why:
- Our network is designed to work exclusively with FibreTel-provided devices.
- Attempting to connect your own router to our modem will not work and may disrupt your service.
What About Adding a Router Behind FibreTel’s Router? #
While technically possible, we don’t recommend adding your own router behind ours. Doing so creates a double NAT (Network Address Translation) situation, which can:
- Cause network instability and performance issues.
Why Stick with FibreTel’s Router? #
- Next-Gen Tech: With WiFi 7, our routers deliver cutting-edge performance and full-home coverage.
- Optimized for FibreTel: Our devices are pre-configured and tested to work perfectly with our network.
- Support and Updates: We provide automatic firmware updates, troubleshooting, and tech support for all FibreTel devices.
