Terms and Conditions

1. Introductory offers apply to new customers only. New customers must not have subscribed to the selected FibreTel service (Internet, TV or Phone) or bundle in the past 90 days. Eligibility for this offer is dependent on approved credit (OAC) and pre-authorized payments. Not all customers will qualify. An upfront payment equivalent to your first months’ charges, including tax, may be required. Offer subject to change without notice. Price shown does not include tax or government levies. Savings are based on the regular rate. Regular rates apply after promotional period and are subject to change. All FibreTel services are subject to our Terms of Use, Privacy Policy and Acceptable Use Policies.
2. Hotspots are not available in all buildings. Check Connected Buildings to see if your building qualifies.
3. Based on WiFi 7 being the newest and latest mass deployed WiFi technology. A compatible device is required to get the most out of WiFi 7, however the technology is backwards compatible with older devices.
4. Based "XGS-PON" being the World's fastest mass deployed fibre to the home Internet access technology,

Our Internet is Toppling
Giants and Giving Your
Wallet a Friendly Squeeze.

Supercharge Your Connection with Our Exclusive Fibre Network.
Because 'Meh' Isn't in Our Lingo.

We're building a faster, better Internet.

Score Free Gear and Hassle-Free Setup, Because Your Connection Deserves to be Epic, Effortless, and Absolutely on Us.

  • The same speeds up and down
  • All hardware included
  • Unlimited with no download caps
  • No pesky overage charges
  • The best Wi-Fi tech with WiFi 7
  • Next generation XGS-PON network
  • Contract buy-out offer
Shop
Fibre 1 Gbps
$ 0 month 1
For the first 12 months, then $50/month.
Rocket
Shop
Fibre 10 Gbps
$ 30 month 1
For the first 12 months, then $80/month.

Terms and Conditions

1) Introductory offers apply to new customers only. New customers must not have subscribed to the selected Shaw service (Internet, TV or Phone) or bundle in the past 90 days. Eligibility for this offer is dependent on approved credit (OAC) and pre-authorized payments. Not all customers will qualify. Other offers may be available. An upfront payment equivalent to your first months’ charges, including tax, may be required. Offer subject to change without notice. Price shown does not include tax or government levies. Savings are based on the regular rate. Regular rates apply after promotional period and are subject to change. A $50 Tech Connect installation fee may be applied for all TV, Internet and Phone services and hardware. Not all Shaw packages, services and hardware are available in all regions. Channel and Theme Pack availability vary by market. HD hardware is required for HD programming. The equipment you rent or purchase may be new or refurbished. Equipment not purchased by you must be returned to Shaw if any of your services are cancelled. If your offer includes TV equipment with wireless 4K players, a maximum of eight (8) TVs can be connected, requiring eight (8) TV Players. You may not resell any Shaw services. All rights reserved. All Shaw services are subject to our Joint Terms of Use, Privacy Policy and Acceptable Use Policies located at www.shaw.ca.

Take your WiFi game to a whole new level with WiFi 7.

Buckle up for a digital transformation with our unmatched WiFi 7. Say goodbye to slow load times and buffering – with our WiFi 7, you’ll be surfing, streaming, and gaming with lightning-fast speeds. It’s not just WiFi, it’s the upgrade that will take your digital experience to new heights.

How fast is 10Gbps?

10Gbps – We’re strapping a rocket to your internet, blasting off at warp speed, and leaving buffering in the dust faster than you can say, Ryan Reynolds is my spirit animal.

Experience Whole Home Mesh WiFi.

Imagine your home transformed into a digital oasis where every corner sings with the sweet melody of connectivity. With Whole Home Mesh WiFi, it’s not just a dream – it’s your reality. Say goodbye to slow speeds and hello to a world where every device in your home is powered by lightning-fast WiFi.

Get ready to be blown away by FibreTel TV.

We’re talking about more than just 200+ channels – dive into unlimited cloud PVR, enjoy the convenience of restart TV, and feast your eyes on all your favorite shows in stunning high definition and glorious 4K, all delivered over our private network. It’s time to take your TV game to the next level!

Get Started

Frequently Asked Questions

What is the difference between 1 Gig, and 10 Gig?

Get ready to leave data limits in the dust with our fiber internet plans – they’re all about unlimited possibilities. We’re talking lightning-fast connection speeds measured in Mbps or even Gbps. With faster plans, you’ll blaze through web browsing, downloads, and uploads with ease, all while kicking latency to the curb. And for those craving the ultimate internet experience, our 10gig plans come packed with next-level WiFi tech, delivering premium performance and minimal lag. It’s time to say goodbye to buffering and hello to internet nirvana!

How can you offer 10 Gbps service?

Wondering why our internet is the Usain Bolt of the online world? It’s all because we march to the beat of our own drum with our exclusive fiber optic network. We’re not just following trends – we’re setting them.

When it comes to delivering the fastest speeds and the coolest tech, we spare no expense. Because why settle for mediocrity when you can have internet greatness?

Is this a "wholesale" internet service?

When it comes to your internet connection, we’re not playing games. We’ve got our own top-of-the-line fiber optic network, built and maintained with care. No shortcuts here – we’re not riding anyone else’s coattails. It’s all about delivering the fastest, most reliable service straight to your doorstep

How long does it take to switch my internet service to FibreTel?

With our lightning-speed service, we’ll have you up and running in just 1-2 business days, and hey, sometimes we can even pull off a same-day miracle! Keep your eyes peeled after placing your order – if there’s a chance to bump up your installation, we’ll let you in on the secret!

Does my installation need an on-site visit?

Sure, one of our tech wizards will swing by to hook you up, but fear not – we’re faster than a speeding bullet, and our installations are quicker than a coffee break. In just 30-45 minutes, you’ll be surfing the web like a pro!

Is your Internet service really unlimited?

Buckle up for some seriously liberating news: our internet plans are as limitless as your imagination. No download caps, no pesky overage charges – just smooth sailing on the digital highway.

What internet plan should I get?

The ultimate internet joyride is with our 10 Gig service – it’s the gold standard, boasting top-notch WiFi tech and speeds that’ll make your head spin. And here’s the kicker – our prices are so reasonable, it’s like getting a Ferrari for the price of a bicycle. Because let’s face it, everyone deserves a taste of next-gen internet greatness. So why wait? Upgrade today and join the fast lane!

Do I need a modem or a router?

Guess what? When you sign up for our internet plan, you’re not just getting connectivity – you’re getting the whole enchilada. That means a WiFi router, all included and ready to rock. No extra gadgets needed – just sit back and let our tech wizards work their magic. Consider it your VIP ticket to hassle-free internet bliss!

What are the specifications of the supplied hardware?

Ready to level up your internet game? Our 10 Gig plans are the Ferrari of connectivity, running on our cutting-edge XGS-PON fiber network. With mind-boggling download and upload speeds of up to 10Gbps, it’s like hitting the internet autobahn at full throttle. And let’s not forget our wireless Wi-Fi 6E Tri-band tech – whether you’re cruising on 2.4GHz, 5GHz, or 6GHz, you’ll experience unparalleled performance with features like OFDMA, DFS, and 160hz channels. Plus, for all you hardcore gamers out there, we’ve got a dedicated 10 Gig LAN port to keep you in the game.

But hey, if you’re rocking our 1 gig plan, you’re still in for a treat – our GPON network ensures blazing-fast speeds, complete with a WiFi 6 router and gigabit LAN. Because whether you’re zooming or zipping, It’s all about giving you the best of the best, no matter which speed you choose!

There is fibre in my building from another provider. Why can’t I get FibreTel service?

Here’s the scoop: we don’t play the middleman game. Unlike some other guys, we don’t resell or mooch off anyone else’s network – we’re all about DIY. Yep, we’re the masters of our own destiny, building, owning, and running our own network from the ground up. Sure, it takes a bit longer to expand, but trust us, it’s worth the wait. So, if you’re itching to bring FibreTel to your neck of the woods, rally the troops! Get your strata or building manager to fill out our form, and let’s make magic happen together.

What is the Answer to the Ultimate Question of Life, the Universe and Everything?

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